Do you have a "turlupine" question? Nothing like a good Frequently Asked Questions!
We have tried to bring together the most frequently asked questions on social networks here in order to reassure you about the functioning and the state of mind at MATT Racing ! Otherwise, he always has the possibility to contact us by by clicking here or via social networks.

Combinations MATT Racing :

What is the difference between cowhide and kangaroo leather?
Kangaroo leather is thinner, lighter and more stretchable than cowhide leather, which makes it possible, during manufacture, to make a suit that is much more fitted and "close to the body" than a suit made of cowhide leather. For the pilot, a kangaroo leather suit will be more comfortable to wear thanks to its lightness (about 3Kg of mins than a cowhide leather suit). Thanks to its extensibility and finesse, kangaroo leather is made more quickly, which allows the pilot to have a suit quickly pleasant to wear. To try it is to adopt it ! ;)
Is there any difference in quality between the different wetsuit models MATT Racing ?
All our suits have the same quality of leather, protection and finish. The only thing that changes is the level of customization. The 100% customizable combination at DESIGN and COLOR level in 1 or 2 pieces is the RACING or the GP. Note that a kangaroo leather suit is more expensive than a cowhide suit because kangaroo leather is more expensive to purchase.
What types of protections are incorporated into your wetsuits?
Our protections are of the Smooth Ways brand and are CE level 2 standards, which offer a higher level of protection than the level 1 products often used in "standard" suits that you can find at large distributors. So that you get an idea, to the touch, the material used is very similar to the D3O more known to the general public.
Are your wetsuits waterproof?
Leather is skin so it is waterproof. On the other hand, the parts in stretch kevlar which are over the entire length of the arms on the inside and the back of the legs are not. On the other hand, our one-piece suits are all perforated on the front at the level of the torso and on the top of the thighs therefore not waterproof in these areas. Nevertheless, you can ask that it is absolutely not perforated or partially perforated.
What is the aerodynamic hump used for?
The aerodynamic hump is simply aesthetic for the everyday rider but it can also be used to integrate a water bottle inside for long trips or road trip. This gourd is connected to the front of the suit thanks to a pipe that will allow you to drink while riding. However, the water bottle remains an option that you must select when ordering so that your wetsuit is equipped with it. For the Pistards and other paddock champions, the aerodynamic hump is aptly named and everything is explained in this last lol. It is standard on 1-piece suits and optional on 2-piece suits.
Is the back protector in your suits approved for the track?
No because, for the track, it is imperative, for safety reasons, to have a suspender back protector with a scratch that goes around your waist. If you want to give it a go, it's up to the event organizer to authorize you or not to take the track with your integrated back protector.
Is the integrated back protector removable?
Yes because for the track, it is imperative, for safety reasons, to have a back protector with a scratch around your waist. Despite everything, whether for the tracker or the biker, all our wetsuits are equipped with a removable back protector from the Smooth Ways brand to CE standards.
To start the track, a 2-piece or 1-piece leather suit?
It is always more pleasant and enjoyable to go on the track with a one-piece suit because your movements on the bike are more present and more exaggerated than on the road. The part between the jacket and the pants of the 1-piece suit may be awkward. But it is sure that if you are more eligible to have a little coffee after a good walk or a good drink with your friends than to do the track, a two-piece will be more appropriate to let your athletic body take the edge off. air after having perspired like a donkey because with a 2 piece suit .... well you will have the sleeves that will caress the ground;).

The MXR Wetsuit + Gloves PACK:

I cannot choose my size from the standard size chart, what should I do?
Indeed, depending on your size, it can be a bit tedious to find an appropriate standard size. In this case don't worry, we are here to help you find "the right fit". Contact us via the chat at the bottom of the page, by phone at 06 72 62 41 22 or by email [email protected] and we'll help you choose the right size for you!
I have just received my MXR pack (standard size) and my wetsuit or pair of gloves does not fit, can I exchange it?
Good news ! The MXR Pack being only available in standard size, it allows us to have a small stock of products available. It is therefore possible, depending on availability, to exchange wetsuits or gloves in case the size is not suitable (it can happen ...). If it is in stock, we will exchange it for you (shipping costs are the responsibility of the customer) and if we do not have your reference in stock, we start production so that you can benefit from it quickly!

Taking measurements & customizing the sketch

How do I take the measurements AND the photos at the same time?
Alone, it will be complicated ... Two is possible but three is better! The photos are very important because they allow us to see if the measurement was taken correctly. We don't need the photo of the measurement itself (the number) but rather how it was taken. This is why we ask to see the starting point of the measurement and the end point. However, you need a good quality photo to be able to read it correctly. Use a pen or felt-tip pen to draw the small lines that will allow you to mark the beginning and the end of the part to be measured. Do not forget to place or even replace the string at the level of your waist because behind your back, you can't see your navel ... Last resort: the seamstress! But be careful, compliance with the guide is compulsory even for professionals and does not guarantee that any measures will be taken in the event of a problem at the reception. Go to the contact page for some places to have your measurements taken!
Are photos required?
Yes ! Let's go to question # 3 to find out the why and how ....
How do I send my photos all at once without saturating the mailbox?
All photos, measurements and sketches are to be sent by email to [email protected] To put it simply, use the multi-file transfer platform www.wetransfer.com: you download your entire file at once, specifying your email and the sending email [email protected] and click on TRANSFER. It's as easy as going first!
I don't have any graphics software to create my model or even add the colors, how do I do it?
Very simple: you print the blank sketch you received and you make me a beautiful coloring;) Even with a pen, it works as long as you specify which color you want in the caption. For the "popular" logos that you want to integrate, download a jpg on the internet, rename it by a number that you will transcribe on a second blank sketch at the desired location. For the lesser known logos of your partners, the best is to send us the logo of the latter in vector version (.ai or .eps) in CS5 or .pdf version of very good quality.
The logos "MATT Racing"Can they change color or be deleted / moved?
Although they are made of rubber and cannot be moved or deleted, the logos MATT Racing can however change color to better integrate your design!
If I take a "made-to-measure" jumpsuit, can I wear a sweater underneath?
When taking your measurements, we ask you to put the equipment you usually use under your suit. So if you live among penguins and other polar bears AND in addition you are cautious AND suddenly you put a sweater under your usual equipment then put on a sweater when you take measurements or check the box "I want to give a little amplitude to my measurements "on your measurement grid.
I just placed an order, how long do I have to send my measurements, photos and sketches?
After placing an order, you will receive your small package "blank sketch + measurement guide". The manufacturing time being 30 to 40 days once your measurements and your sketch have been validated, we can only advise you to send them quickly so as not to be taken by time later when the time to go out is arrived ... However, there is no particular deadline to send us your sketch and your measurements.
What do I need to take my video measurements?
In order for your video measurements to go well, you must equip yourself with the following little things: - measuring equipment: sewing tape, felt, string and possibly "paint" tape or rubber bands - a smartphone or computer equipped with a video camera and a camera or second smartphone to take the pictures of the measurements - one or two people with you to help you (measurements + photos) - your equipment: under wetsuit, sweater, down jacket, back protector in short everything you put below
I don't have a Messenger account, what should I do?
You can optionally create one or install the Whatsapp application, it works just as well. The contact details of the person to contact for the video will be communicated to you by e-mail.
I only have one person to help me take the measurements, is that enough?
Let's say we can do it! It is necessary to provide small additional elements such as tape or rubber bands to compensate for the missing hands but it is possible! On the other hand, alone it is impossible!
How to send the photos of the measurements following the video?
Only by email, via the transfer platform MATT RACING or by www.wetransfer.com. Be careful not to resize the photos from the phone. Under no circumstances should they be sent via Messenger or Whatsapp, they would be automatically resized and therefore unusable ...

The "ZEN" option

Does the PACK ZEN option exempt me from taking measures?
Unfortunately no ... As with any custom-made product, measurements are required with the same requirements: photos, markers, seam tape etc.
Do I have to return the test suit to receive the personalized suit?
Not at all ! The test combination of the option IS YOURS! You therefore do not need to send it back to receive your personalized suit.
Will my test suit be equipped with the options chosen for my final suit (hump, integrated airbag)?
Absolutely ! The very principle of a fitting before the final outfit is to be in the same conditions. Your test suit will therefore be made with the same leather and the same options that you have chosen for your personalized suit: bump, water pocket (perforation only), MATT Racing Integrated air bag. It will be fully usable just like your personalized suit.
After trying on, I want to have my test suit adjusted, is this possible?
You received your test suit and you requested some adjustments for the final version, no worries, we'll take care of it. However, you would also like to have your test suit adjusted in the same way. It's possible ! Just make a request by email to [email protected] and our team will send you a quote for these adjustments.
Despite the validation of the test suit, my personalized suit does not suit me, what is the treatment in this case?
If your personalized suit does not suit you even though your test suit suited you (fit or not), send us an email at [email protected] with the photos of the areas you are having trouble with. As with all our after-sales service requests, we will get back to you to check these measures together and provide you with an answer and a solution to this problem because our priority is that you are satisfied with your purchase!

After-sales service, alterations, repairs

How can I "relax" the leather of my suit?
The easiest ... Wear it! And have a little patience too! The suits that you can find at large or small distributors in your area are, firstly, in standard size (and not made to measure) and therefore less "close to the body" and, secondly, they are made, for the most part, from several months and patiently wait in the reserve to be worn. Their leather therefore began to relax by force of circumstances! A word of advice: completely remove your inner lining. This will allow you to remove a "layer" of fabric. You can wear antiperspirant textiles (leggings and long-sleeved t-shirt) under your suit if you are afraid of friction. You will already feel a little better to start loosening your leather when you go for a ride. When you feel more comfortable, you can put your liner back on.
I just received my suit and it doesn't fit, what should I do?
Combinations MATT Racing are made by human beings and not by machines and what matters to us about MATT Racing it's that you have a smile from ear to ear when you wear your jumpsuit. A problem with your suit? Two solutions: - Your after-sales service request is legitimate, proven by proper measurements taken thanks to the photos: you send your suit back to us and our after-sales service will take care of sending your suit back to our factory so that the manufacturing workshop can solve your problem. free. Photos of you with the suit worn and a new measurement will be requested before sending to verify your measurements at the time of your request. - You have abused the raclette and other aperitif (depending on the season) which allowed you to weigh 10Kg between your first measurement and the reception of your combination. There, inevitably, a price of combination recovery will be proposed to you according to the importance of the modifications to be made. You are then free to accept or to practice sport;)
I have gained / lost weight and my wetsuit no longer fits, can I have it adjusted?
It can happen and we won't blame you for it ... We also love good evenings with friends! Here again there are solutions. But first you must send your request by email to [email protected] with photos of areas to resume. After approval from the production we can either offer you an adjustment price for your suit or a preferential price to redo an identical model in the event that the modifications would be too important to be made from your existing suit.
I fell with my wetsuit, can I have it repaired?
Small slide or big waterfall? That is the question. We can repair your suit (on estimate) but within the limits of the damage: if it is too important it will not be possible. To find out, you must send us photos by email to [email protected] and we can give you the price of a repair or a preferential price to make a new combination identical to the first.
My suit has abnormal wear in some places, what should I do?
Have you noticed abnormal or rapid wear on your suit in certain places for no apparent reason? You can let us know by email at [email protected] by sending us photos of the affected areas. We will get back to you after consulting the production workshop to provide you with explanations and solutions.
I just received my suit and it doesn't fit, can I get a refund?
Upon receipt, if you notice that your wetsuit is not to your measurements, it is essential to let us know as soon as possible by attaching photos of the areas concerned. Our team will come back to you to understand the problem and possibly ask you for additional measures. If necessary, your suit will be adjusted or completely redone if it turns out that the manufacturing problem is our fault. Otherwise, a preferential adjustment or manufacturing rate will be offered to you.